Digital Products

If the product you are purchasing is a Digital product then the product will be delivered to you electronically, without the need of carriers / shipments.
Digital products cannot be returned or refunded due to the nature of such products.
The processing of the orders always requires human intervention, even for digital products, and as such will typically only occur during «office hours», usually between 09:00 and 21:00 GMT (as long as there's an operator present).

Other Products

At this moment the shipping of non-digital products is only available to Portugal and other European Union member Countries.

Orders are generally dispatched the same day of payment reception (unless otherwise specified  i.e. pre-order products etc) and are shipped via a secure carrier with tracking (requires signature).
As soon as the order is dispatched the system informs the costumer via email of the tracking number of the package.